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We just had Shaw Media installed on Thursday. The channel guide has been wrong and has not been corrected. Customer service lies and advised all boxes have the wrong programs listed but the old boxes show the right programs. This is useless to us if they do not fix the...
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1.0
Christina Lake, British Columbia
#905288
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been with them 3 years and the cost is almost 100 dollars a month.really feel that shaw figures once they have you just keep grabbing the money.one thing these companies seem to forget is to look after the loyal customers.when companies offer better plans and less...
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1.3
I didn't like
  • High fees
#882309
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I have on several occasion, had conversations with the billing dept. I after hanging up, thinking the problems have been solved, the next month, the same problem show up again. On the Shaw website, it say HD boxes are "complimentary". If they're complimentary, then why...
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1.5
I didn't like
  • Customer service sucks
#856852
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shaw hooked up land line phone for me that had outstanding debt from previous customer who rented the phone number before me named james dean shaw says no record lying through their teeth i am taking legal action against shaw crooks should be taught a lesson ...
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1.0
I didn't like
  • Personal lying
  • Repeat programming for years
  • Poor programming
#850756
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Internet service/connection in my part of Hinton Alberta is nothing short of Horrible.If everybody on the net,died,It might be okay but as it stands,it is the worst internet service i have ever experienced.Off and on but not nearly as fast as a light switch.More like a...
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Hinton, Alberta
#805276
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So now that the government is making them put in a cheaper plan, people like myself who are paying about 140 for internet and t-v package , are now being notified some of the channels they have been getting on their package , will now be getting charged separately , I...
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#802211
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Shaw Cable - Careless Shaw installer
Shaw Cable - Careless Shaw installer
Shaw Cable - Careless Shaw installer
Last week a Shaw installer came to my neighbor's house to install Shaw and left the telephone/cable box open. Its been sitting there for a week. Called Shaw, chatted with them to no avail. Hope this does not fall on deaf ears. This is hopeless professionalism from...
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1.8
#798915
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Shaw came to fix my outage after leaving i had no cable no phone only internet, problem was not fixed so looked into telus ,got a free smart tv with subscription. ..gave shaw 1 month notice im leaving, after 1 month i still had shaw service they never cancelled then...
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Anonymous
Anonymous

I was switching to Telus July 2015 from Shaw as I was tired up having my bill jacked up every couple months. When Shaw received the notice from Telus that I was switching, Sha...

1.0
#775192
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I just endured a ridiculous altercation with a Shaw customer service representative from Winnipeg. I called to discover what the balance is of my November 2015 bill since I haven't received it in a timely fashion but wanted to pay it today. She said it was $137.39. I...
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Anonymous
Anonymous

you're so *** ***. i used to work at shaw and we do anything a customer says they were quoted on. she would never just claim that you changed your service because the records ...

1.0
I didn't like
  • Argumentative customer servioce
#735212
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I wanted to change my system to shaw and the techie came and spent some time in my unit and the main input in the building .after he left my friends emailed me that they could not phone me as the message said"i am not available at this moment:I phoned telus about the...
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1.0
I liked
  • Leaving shaw
#686560
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