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When I transferred my phone from Telus to Shaw, the Shaw technician did not connect the phone probably. I called Shaw technical support and the problem could not be solved as well, so they made an appointment sending in a technician. However, Shaw technician missed the...
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#1273785
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Why is my tv not tuning channels? How do I fix? {{Redacted}}
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#1266760
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Shaw cable is a total joke. After not being able to supply high speed internet to my home as they claim. From day one had problems with connection speed had 3 tech guy's come to try to fix the problem. After no resolve thier solution was to lower my bill even after the...
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1.0
#1261131
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I subscribe to Shaw's "News 3 Theme Pack" which used to include Bloomberg business news channel. This apparently is no longer available in Canada and has been dropped from this package and yet Shaw still charges the same amount for the package even though there is one...
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Anonymous
Andrew Fralick 73

I agree Shaw is terrible!

1.6
I didn't like
  • Web site
  • Chat service
#1256210
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Can't contact them.Two hours and forty five minutes till "sorry about the delay" but if you wait a long time,we may listen to you. ordered a dish over six weeks ago,5 hours on the chat line and phone(sorry about the delay,etc,etc) not even sent.Tried to call today to...
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Anonymous
Anonymous

Same. Canceling today

I didn't like
  • Contact
  • Being deceived
#1250399
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I have been a Shaw customer for a number of years and was given a promotional discount for most of that period. I was contacted and informed that the promotion could no longer continue and that the cost of my service was going to nearly double.This only came to my...
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Anonymous
F. mc Murray

Shaw TV , internet and phone packages have become too expensive for what you get, its time to change even though I have been a customer for over 40 years.

#1250159
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Shaw has zero customer service. It's always me that has to finally get angry and follow up with them before anything happens. Shaw overcharges you and never tells you until you complain. Shaw overcharges you for terrible accounts and slow internet and never tells you...
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1.6
I liked
  • Used think shaw was an awesome company to deal with
I didn't like
  • Getting ripped off
#1250136
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I was lied to repeated and disrespected. He said I would have my internet in in time for a very important meeting and guaranteed and now I'm out thousands. He was well aware of the importance and made fake promises and the said oh I'm going to be 2 weeks late with...
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Anonymous
Cindy Allaer

Wow that sucks! Thanks for sharing as I am considering this company but am pausing for thought.

1.5
#1247582
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I was an account holder with these guys for eight years paying over $150 monthly on time, all the time. After moving one and a half years ago I started noticing constant connection problems with my internet and television shows would freeze or get all scrambled while...
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1.8
Port Alberni, British Columbia
#1246543
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Shaw convinced me to switch to blue sky from their previous system During the install the service rep was unable to return my system to its' original state and explained his job was to simply put in the new boxes and a new router for wifi. I contacted "Raoul" (from...
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2.0
#1229292
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