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So now that the government is making them put in a cheaper plan, people like myself who are paying about 140 for internet and t-v package , are now being notified some of the channels they have been getting on their package , will now be getting charged separately , I...
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#802211
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Shaw Cable - Careless Shaw installer
Shaw Cable - Careless Shaw installer
Shaw Cable - Careless Shaw installer
Last week a Shaw installer came to my neighbor's house to install Shaw and left the telephone/cable box open. Its been sitting there for a week. Called Shaw, chatted with them to no avail. Hope this does not fall on deaf ears. This is hopeless professionalism from...
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1.8
#798915
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Shaw came to fix my outage after leaving i had no cable no phone only internet, problem was not fixed so looked into telus ,got a free smart tv with subscription. ..gave shaw 1 month notice im leaving, after 1 month i still had shaw service they never cancelled then...
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Anonymous
Anonymous

I was switching to Telus July 2015 from Shaw as I was tired up having my bill jacked up every couple months. When Shaw received the notice from Telus that I was switching, Sha...

1.0
#775192
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I just endured a ridiculous altercation with a Shaw customer service representative from Winnipeg. I called to discover what the balance is of my November 2015 bill since I haven't received it in a timely fashion but wanted to pay it today. She said it was $137.39. I...
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Anonymous
Anonymous

you're so *** ***. i used to work at shaw and we do anything a customer says they were quoted on. she would never just claim that you changed your service because the records ...

1.0
I didn't like
  • Argumentative customer servioce
#735212
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I wanted to change my system to shaw and the techie came and spent some time in my unit and the main input in the building .after he left my friends emailed me that they could not phone me as the message said"i am not available at this moment:I phoned telus about the...
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1.0
I liked
  • Leaving shaw
#686560
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We finally get an excellent hospital based show to watch in Canada. The writing was far superior then any American based hospital series. I cannot believe that this show would be cancelled. The network has left us hanging on what would happen after the final show...
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#651163
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Highly overcharged for services.... Too many unwanted channels forced on me for exaggerated fees when all I really want is about 5 - 10 personally-selected channels for a more accommodating (and fair) fee. They want 100 words or they won't accept this complaint, so...
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Anonymous
Anonymous

Solution: Find an internet provider that has a great review in your area. Buy Chomecast or similar streaming equipment or paid subscription i.e. Netflix. Make the full switch....

2.0
I didn't like
  • High fees
  • Repeat programming for years
  • Package deals
#635533
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Shaw is BRUTAL for 6 months they have been sending us letters EVERY TWO WEEKS ... not bill collection as I've not been a Shaw user for 10 years... it's the same letter trying to get me to switch to Shaw and no matter how I return the mail or ask them to stop sending...
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Anonymous
Anonymous

Unfortunately, it does happen. Your best bet is to call in or drop by a retail location and tell them to put a note on your account and to add a AM code on the account to not ...

1.0
I liked
  • Leaving shaw
  • Their customer service is friendly
I didn't like
  • Marketing spam
  • Send letters every two weeks
#610869
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My internet work 5 minutes well 5 minutes wrong. The technician has come to my house 5 or 6 time. I dont remember. Several email, phone call, day lost at work, etc. I would to do a formal complaint because the best service till now is the arrival of the invoice. They...
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Anonymous
Anonymous

Your only on a contract if you:- Said yes to their service agreement which binds you for equipment for 2 year and a buy out of $15 remaining on the contract- If you applied to...

#528565
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I signed up for $16.95 per month for 6 months then 25.95 thereafter. After 6 months they charged 30.95 I phoned Shaw and complained and they did nothing. Two months later they raised my monthly fee to $34.95 and annouced a one month minmum to cancel service. Gues...
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#434713
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