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Shaw Cable - Shaw bill sucks!

I just renew my contract to save money. They never told me that they will bill me for 2 months in advance! Wtf. I was paying month to month before. And I try to call and chat waiting time freaking long. Until now they never talk to me. DON'T *** ING SIGN UP WITH SHAW!
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1359484
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Shaw Cable - Over billing

They bill you 2 months ahead. Very poor advice and wait time to talk to someone was 1 hour waiting each time. Very upset
#1357684
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Shaw Cable - Customer Service Sucks

I waited for an hour and a half on the phone and still no answer and then while waiting was on line waiting to chat on line and no answer. This is the worst customer service I have ever received from anyone.
#1357489
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Shaw Cable - Waist of my time

Booked on a Saturday between 3-5 pm . Called twice and was said that he was on is way and it’s now 6:30 and no one called to say that he would be late...
#1356709
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Have made 2 phone calls and waited on line for close to an hour each time to talk to someone, finally get someone in the billing department only to have them put me on hold till their phone cuts off. The 2nd call this was explained and the lady said she would call back...
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2.0
I didn't like
  • High prices low return
#1355138
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Tried several times to cancel my seasonal subscription, as I use satellite for my travel trailer, and every time I try to cancel, they say I owe them another 80 bucks, I pay, then I have to keep calling back to try and cancel, because they’re system takes so long to...
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1.0
#1352349
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i have spent over 8 hours on hold trying as cable not working and I ended up calling 3 different times before getting it fixed. I then 2.5 hours on hold trying to get cable cancelled but my phone died before getting through. I called again and they said i have to speak...
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#1351876
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I am too busy to play your unsubscribe games (how many squares have a picture of a bus?). I do not want Shaw's commercial ads sent to my computer. Unsubscribe me immediately. I realize that this is for internet security, but it takes too much time! Why do I have to...
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#1350785
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Shaw Cable - Horrible

Trying to get someone on the phone was impossible. Going into the store to ask for assistance was horrible. I am so done.
#1350396
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Shaw Cable - Terrible service

Having many issues of different customer service representatives telling me different things to do have been lied to! Not only that I'm having to wait 40 minutes to get through and have not been helped whatsoever. Terrible service, never again will I be with Shaw or recommend Shaw once my contract is over.
#1350188
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