I have spent over 7 hours on the phone and chat as I have had nothing but issues with telephone and internet since I got it a month ago. My time is worth 40 an hour. they gave me a 40 dollar credit. What the hell. My time is worth every bit as much as there is. On top...Read more
Imagine my surprise...following up with my payment arrangement to say that it was less than discussed, however, a payment was made on the date that was discussed...here's the confirmation code, can we make further arrangements To find out that I was already cut off,...Read more
- Used think shaw was an awesome company to deal with
I didn't like
- Experience today
Shaw Cable - *** you
was their thieving service attitude.
I have made over 10 phone calls to Shaw in the past several months. My Netflix/internet connection keeps failing. I have a new Modem. They replaced the line in my yard. NOTHING WORKS. I unplug the modem and the tv and restart. To no avail. Every time I have a chance to...Read more
I was told if I return the equipment for the TV services I never wanted by January 25th I would not be charged - 2 different reps assured me on this. I brought the equipment back on the weekend of the 20th. They still charged me and additional $348 +GST to my credit...Read more
- Having internet
- Leaving shaw
I didn't like
- Being told my request for refund was denied twice
- Argumentative customer servioce
- Being deceived
Up to Sep 2017 we have our bundle tv-phone-internet with Shaw; we noticed increases from $3 to $5 in each bill. We called and they offered us their "special" . We ended up with a slow and limited data internet, lost like 20 tv channels (they didn't tell us about it)...Read more
so i am without service now for 3 days... no phone no internet..., not good when doing an online course.. oh and yes my business alarm was going off as there was a break in but no one could get ahold of me...it is still 8 days until they "might" be able to get there to...Read more
I pay my moms bills. she stopped getting statements for her shaw cable for some reason. I called shaw 3 times now and they refuse to send us a statement because I am not on the account although it's my email address on the account. I can't pay a bill without a...Read more
Shaw Cable - No Internet connection and three routers later
Nothing. Nothing happened and nothing has changed. Takes three or four days before a Tech can be scheduled, I pay Shaw but cannot access my emails, Netflix or my online store... My Senior Tech was scheduled for a home repair this morning between 8 and 11. It is now 10:46 and no sight of Shaw and no phone call. Shaw should change the name - replace the last two letters with it.
Resolved: Shaw Cable - Frustrated
Made appointment to move equipment well ahead of my move date. Shaw never showed up and when I called they told me that they will reschedule 4 days later. Asked to speak to manager in contact center and was told that there is nobody working at this time and it will...Read more
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