Contact Shaw Cable Customer Service
Shaw Cable Phone Numbers and Emails
Toll-Free Number:
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(888) 472-2222
Customer Service:
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(866) 553-5339Shaw Internet
Business Customer Service:
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(866) 244-7475Shaw Business
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(866) 244-7474Shaw Business
Shaw Cable Emails:
Shaw Cable Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Shaw Cable Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Shaw Cable is 8884722222. 83% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 81% of customers reported contacting a real person successfully.
The average hold time is from 3 to 5 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as Shaw Cable may ask you for the following information to identify you as a customer: first and last name, phone number or address or zip code.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Shaw Cable Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Shaw Cable is 8884722222. 83% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 81% of customers reported contacting a real person successfully.
The average hold time is from 3 to 5 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as Shaw Cable may ask you for the following information to identify you as a customer: first and last name, phone number or address or zip code.
People call Shaw Cable mainly because of product/ service, staff, payments and charges.
14% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Shaw Cable is clientservices@shawbusiness.ca. 68% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
How to Contact Shaw Cable Customer Service?
Most Popular Number:
| Total calls: 2 577 | Issues resolved: 133 | Last call: Feb 4, 2026 |
Contact Information
Shaw Cable Website:
Shaw Cable Help Center:
Corporate Office Address:
Other Info (opening hours):
Shaw Business
Suite 100, 3636, 23rd Street NE
Calgary, Alberta
T2E 8Z5
Shaw Cable Customer Service Reviews
Address change was very simple. Great service.
Very useful. Highly recommend this company for internet
How Good is Shaw Cable's Customer Service?
Summary of Shaw Cable Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Shaw Cable?
Product/ Service Question:
- “Tv not working”
- “Says no signal on tv”
- “Email not working”
Payments and Charges Question:
- “Bill”
- “Billing issues”
- “Billing”
Staff Question:
- “Transfer service”
- “New customer service at existing Shaw apartment”
- “Trying to add channels to our satellite service”
Request for Information Question:
- “Book an appointment with technician yo come here set tv”
- “Request for my monthly charge”
- “Looking for Shaw internet service”
Activation/ Cancellation Question:
- “Contract renewal”
- “Cancel service”
- “Cancelation of service”
Account Question:
- “Account balance”
- “Crave password”
- “Cannotvlogin”
Return/ Replace Question:
- “Changed account and no email”
- “Change plan”
- “I changed my legal name”
Shipping and Delivery Question:
- “Hook up at a new location”
- “I ordered discovery Channel yesterday but still haven't received it”
- “I moved to a new place. The cable has been setup. However i never received a new list of what theew tv channels”
Website/ Application Question:
- “Installing cameras”
- “Installation fees waiver”
- “Issue with installation”
Cards Question:
- “Give credit card number”
- “Update credit card”
- “Credit card expired”
Refund Question:
- “Can you refund money for my account please”
Other Question:
- “Moving”
- “Shaw channels added”
- “Can’t get channels”
Compare Shaw Cable Customer Service To
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