Contact Shaw Cable Customer Service
Shaw Cable Phone Numbers and Emails
Toll-Free Number:
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(888) 472-2222
Shaw Business:
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(866) 244-7474Advanced solutions sales and product inquiries
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(800) 550-7429Customer Support
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(866) 244-7475Enterprise Business / Network Operations Centre
Shaw Cable Emails:
How to Contact Shaw Cable Customer Service?
Most Popular Number:
| Total calls: 2 403 | Issues resolved: 120 | Last call: Mar 16, 2025 |
Shaw Cable Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Shaw Cable Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Shaw Cable is 8884722222. 83% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 83% of customers reported contacting a real person successfully.
The average hold time is from 3 to 5 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 7 minutes.
Be prepared for the call as Shaw Cable may ask you for the following information to identify you as a customer: first and last name, address or zip code or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Shaw Cable Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Shaw Cable is 8884722222. 83% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 83% of customers reported contacting a real person successfully.
The average hold time is from 3 to 5 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 7 minutes.
Be prepared for the call as Shaw Cable may ask you for the following information to identify you as a customer: first and last name, address or zip code or phone number.
People call Shaw Cable mainly because of product/ service, staff, payments and charges.
14% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Shaw Cable is clientservices@shawbusiness.ca. 69% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Shaw Cable Website:
Shaw Cable Help Center:
Corporate Office Address:
Other Info (opening hours):
Shaw Business
Suite 100, 3636, 23rd Street NE
Calgary, Alberta
T2E 8Z5
How Good is Shaw Cable's Customer Service?
Summary of Shaw Cable Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Shaw Cable?
Product/ Service Question:
- “My internet not working”
- “No internet”
- “Some channels not working”
Payments and Charges Question:
- “Billing”
- “Paid a bill”
- “Sending me a bill I don't have account”
Staff Question:
- “Customer service”
- “New service”
- “No service on tv”
Request for Information Question:
- “Like to talk about my account”
- “Can’t watch PRIME because old MTS email is the contact??”
- “Support”
Activation/ Cancellation Question:
- “Cancellation”
- “Cancellation of service”
- “Reactivate my modem”
Account Question:
- “Balance”
- “Email has been hacked”
- “Need account number”
Return/ Replace Question:
- “Return equipment”
- “Wanting changes on my shaw direct package”
- “Address change”
Shipping and Delivery Question:
- “I have not received my bill”
- “Where is my shaw service person”
- “Relocation”
Cards Question:
- “Give credit card number”
- “Update credit card”
- “Credit card expired”
Website/ Application Question:
- “Issue with installation”
- “Modem installation”
- “Im trying to get to my shaw app and it wont load. Happens all the time.”
Refund Question:
- “Can you refund money for my account please”
Other Question:
- “Programming”
- “Home”
- “Customer seevice”
Compare Shaw Cable Customer Service To
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