I have been complaining it since it was installed, still they do not fix the problem over a week. First of all, they did not show up to install service on the day of the appointment.Then the internet service they installed me was 30, but it suppose to be 60. The bill...Read more
had it not even 3 months problem with internet had cable hooked up and problems with cable same day . trying to contact someone been on hold forever . Prior to this my mum has shaw people coming over all the time because of problems fortunately this is why I do not...Read more
We just had Shaw Media installed on Thursday. The channel guide has been wrong and has not been corrected. Customer service lies and advised all boxes have the wrong programs listed but the old boxes show the right programs. This is useless to us if they do not fix the...Read more
Christina Lake, British Columbia
Billing Department Review
They sent your Bill to you Late intentionally so they can bill you for late fees ! I apparently owe over $800 to them cause of this but *** them they won't be seeing that money!
1/2 the stations I am supposed to receive are never working properly. Our house watches channel 11,25, & 99. The rest of the stations show a bunch of reality ***, sports, or garbage. Shaw service has gone downhill at a rapid pace. It's appalling.the fees they charge for this lousy programming are horrendous to say the least. Shame on you shaw.
been with them 3 years and the cost is almost 100 dollars a month.really feel that shaw figures once they have you just keep grabbing the money.one thing these companies seem to forget is to look after the loyal customers.when companies offer better plans and less...Read more
I didn't like
- High fees
I have on several occasion, had conversations with the billing dept. I after hanging up, thinking the problems have been solved, the next month, the same problem show up again. On the Shaw website, it say HD boxes are "complimentary". If they're complimentary, then why...Read more
shaw hooked up land line phone for me that had outstanding debt from previous customer who rented the phone number before me named james dean shaw says no record lying through their teeth i am taking legal action against shaw crooks should be taught a lesson ...Read more
Internet service/connection in my part of Hinton Alberta is nothing short of Horrible.If everybody on the net,died,It might be okay but as it stands,it is the worst internet service i have ever experienced.Off and on but not nearly as fast as a light switch.More like a...Read more
So now that the government is making them put in a cheaper plan, people like myself who are paying about 140 for internet and t-v package , are now being notified some of the channels they have been getting on their package , will now be getting charged separately , I...Read more
Last week a Shaw installer came to my neighbor's house to install Shaw and left the telephone/cable box open. Its been sitting there for a week. Called Shaw, chatted with them to no avail. Hope this does not fall on deaf ears. This is hopeless professionalism from...Read more
Shaw came to fix my outage after leaving i had no cable no phone only internet, problem was not fixed so looked into telus ,got a free smart tv with subscription. ..gave shaw 1 month notice im leaving, after 1 month i still had shaw service they never cancelled then...Read more
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